If you use iCloud Photos on your iPhone, the Photos app may conserve bandwidth and storage by displaying low-resolution thumbnails. It'll however display loftier-quality versions of photos, but only when you select them.

The "An error occurred while loading a higher quality version of this photograph" pop-up shows upward when your iPhone has trouble downloading original photos from the Apple servers. The issue is normally limited to a scattering of images.

While the error bulletin doesn't reveal the reason backside the event, working your mode through the list of troubleshooting tips and fixes beneath should aid sort things out.

Turn Airplane Fashion On/Off

Plane Mode shuts down the Wi-Fi and cellular radios on the iPhone and helps resolve minor connectivity bug preventing it from connecting to iCloud Photos.

Open up the Settings app on your iPhone and turn on Aeroplane Mode. Wait for upward to 10 seconds earlier turning it off.

Forcefulness-Quit and Re-Open the Photos App

In some cases, the Photos app tin glitch out and stop loading photos and videos correctly. Force-quitting and reloading oftentimes help fix that.

Beginning past swiping upwardly from the lesser edge of the screen. If you use an iPhone with Touch ID, double-press the Home button instead. And so, select and drag the Photos menu to the top edge of the screen to force-quit it.

Wait for a few seconds and re-open the Photos app. Check if the "An mistake occurred while loading a higher quality version of this photo" issue recurs.

Check Arrangement Condition Page

The Photos app tin besides fail to fetch higher quality images from iCloud due to server-side issues.

Head over to Apple's System Condition page and check the status adjacent to Photos. If you see whatever problems listed, you must wait information technology out until Apple tree resolves them. That may take anywhere from a few minutes to an 60 minutes or more.

Renew Lease/Restart Router

If the "An error occurred while loading a higher quality version of this photo" message shows upwards over Wi-Fi, get ahead and renew the iPhone'southward IP lease. If that fails to practice anything, try restarting the router. Both actions often eliminate odd hitches that crop upwards on the router-side. You can also switch to a different Wi-Fi connection altogether to run into if that does any good.

Enable Unlimited Cellular Data for Photos

If you lot rely primarily on your mobile plan for internet connectivity, y'all must provide the Photos app unrestricted access to cellular information. That helps minimize download-related issues.

Go to Settings > Photos > Cellular Information and turn on the switch side by side to Unlimited Updates.

Restart Your iPhone

Restarting your iPhone is another manner to set up random quirks in the Photos app. Caput over to Settings > General and select Shut Down. And so, drag the Ability icon to the right and wait for 30 seconds before belongings down the Side push button to reboot the device.

Costless Up Internal Storage

Less gratuitous storage is another reason for the "An error occurred while loading a college quality version of this photo" message to show up on the iPhone's Photos app.

Go to Settings > General > iPhone Storage and offload or delete not-essential apps. You tin also use any storage recommendations within the iPhone Storage screen to repossess chunks of storage taken up by iMessage attachments, Apple Television downloads, so on.

Switch to Download and Keep Originals

If you've configured your iPhone to automatically delete original photos—and keep low-resolution placeholders—when it'due south close to running out of storage, go to Settings > iCloud Photos and select Download and Keep Originals.

That should force the Photos app to download and go on original copies locally. Brand certain to have sufficient free infinite on your iPhone before you do that.

Update iPhone's System Software

If you're running an early iteration of a major iOS update (such every bit iOS 14.0), you must immediately upgrade your iPhone to the latest version of the system software. That alone can resolve lots of known bugs and issues.

Go to Settings > Full general > Software Update to install the latest version of the iPhone'southward arrangement software.

Delete and Recover the Photo

An unusual way to download the high-quality version of an epitome without issues is to delete and recover it.

Long-printing a photo and tap Delete from Library. Then, head over to Recently Deleted under Albums to restore the picture show.

Disable Low Information Mode

Low Information Mode imposes various network-related restrictions on the iPhone and stops apps—such as Photos—from communicating with the net correctly. Try disabling information technology.

Wi-Fi – Disable Low Information Mode

Open the Settings app and select Wi-Fi. Then, tap the Info icon side by side to the active Wi-Fi cyberspace connexion and turn off the switch next to Low Information Mode.

Cellular – Disable Depression Information Mode

Open the Settings app and go to Cellular > Cellular Information Options. Then, plough off the switch side by side to Depression Information Style.

Disable Depression Power Mode

Low Power Mode is another thing that prevents apps from functioning optimally. Go to Settings > Battery and turn off the switch next to Low Power Fashion to disable it.

Reset Network Settings

Resetting the network settings on your iPhone helps ready cleaved configurations that cause cyberspace connectivity bug. To do that, head over to Settings > Full general > Reset and select Reset Network Settings.

Y'all must reconnect to whatever Wi-Fi networks manually afterwards the reset procedure. However, your cellular settings should update automatically—if that doesn't happen, contact your carrier.

Sign Out/Sign Back Into iPhone

If yous still continue running into bug, endeavour signing out and back in with your Apple tree ID. Go to Settings > Apple ID > Sign Out. Then, insert your Apple ID countersign, choose to keep a re-create of your data locally, and tap Sign Out over again.

Once you've done that, restart your iPhone, sign dorsum into the device, and open the Photos app. Most likely, your photos and videos will begin to load correctly.

Notwithstanding Having Issues? Employ iCloud.com

The fixes to a higher place probably helped resolve the "An error occurred while loading a college quality version of this photo" issue on iPhone. If not, you're likely dealing with a problem that'southward across your control. Effort accessing photos via iCloud.com until Apple sorts things out with a server-side or system software update.